Head of Business Development, Exams
The purpose of this role is to lead the implementation of the Commercial and Business Development strategy, in line with the Exams department’s three-year plan and the wider Nepal country plan. The post holder will coordinate activity to work towards a range of commercial and business development objectives, thereby sustaining existing accounts and creating new business by diversifying the current portfolio. The position will be a core part of the in-country Exams management team.
Details
Location | Kathmandu |
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Closing date | Monday 04 November 2024 |
Role overview
Main accountabilities but not limited to the following
Account and stakeholder management
- Proactively develops strong relationships with key clients across the Nepal Exams portfolio.
- Establishes and oversees the account relationship management process to support the achievement of agreed commercial targets.
- Contributes to account relationship management objectives and coordinates a range of activities to cultivate, manage and leverage accounts to achieve commercial targets.
Commercial planning
- Contributes to forecasting of country Sales, Marketing and Operational Planning
- SM&OP) targets relative to Market need, alongside Marketing and Operational colleagues.
- Undertakes monitoring of partner sales performance across the portfolio, reporting to the Country Exams Director and contributing to the re-forecasting of sales targets.
- Manages Account Relationship team activities to meet (daily/weekly/monthly) agreed targets, schedules and deadlines.
- Delivers income targets, ensuring new and existing business is operationally feasible and commercially sound working with Finance input/support.
- Market and customer intelligence
- Monitors and evaluates partner feedback to identify areas where business can be developed and proposes plans that respond to opportunities or threats appropriately, profitably and in accordance with business policies/priorities.
- Participates actively in internal networks and knowledge management systems to ensure market and customer intelligence is shared in a timely and high-quality fashion to maximise the effectiveness of the British Council’s offer to key accounts and commercial planning.
Winning business
- Identifies opportunities within key accounts to grow market split.
- Organises, produces, and submits high-quality, market-responsive initiatives, ensuring timely and appropriate input from internal stakeholders, experts and/or functional advisors.
- Ensures compliance with agreed internal governance, review and sign-off arrangements.
- Plays a leading role in presentations and negotiations with key accounts, ensuring the commercial/strategic interests and professional reputation of the organisation are protected and promoted.
Product knowledge and promotion
- Proactively participates in internal working groups to maintain a detailed understanding of current and prospective products and services, using these insights to inform the effective delivery of business development activities.
- Identifies opportunities where new promotional and outreach initiatives could improve the effectiveness of business development activity. Makes evidence-based recommendations to senior management to secure commitment and resources necessary to respond to such opportunities, including analysis of potential return on investment.
Leadership and management
- Sets and oversees the delivery of the work plan for key account management initiatives, coordinating with a range of exam staff to ensure effective delivery.
- Provide formal line management to a small team. Identifies requirements and recommends training and development provisions to build improved key account management capability within the team.
How to apply
For more details and application link click here - Head of Business Development, Exams Job Details | British Council
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