IELTS FAQs

We are resuming IELTS on paper from 10 July and IELTS on computer from 9 July. For the next available test dates, please visit the following links. For the next available test dates, please visit the following links.
IELTS on Paper 

IELTS on Computer 

If you cancel your IELTS test up to five weeks before the test date, you will receive a refund minus an administration fee of 25% of the test fee. This will take minimum 4 to 6 weeks. 

Please submit the below documents to general.enquiry@britishcouncil.org.np

• Refund application
• Supporting evidence for refund
• Copy of Passport
• Payment slip (if possible)

To cancel your registered test date and for refund please fill this Refund form . Please note this form is applicable for the test cancelled due to lockdown from 29 April to 1 July. Please fill your form Here 

For further information, please contact us.  

Yes, you can postpone your IELTS exam to the next available test date.  

If you need to change the date of your test from the date you originally booked, you can request a test day transfer up to five weeks before the test date, free of charge. Transfer is subject to approval. 25 % will be charged for the date transfer depending upon your case.

Please note that the new test date must be within three months of the original date. Please provide below document to general.enquiry@britishcouncil.org.np

• Transfer application
• Supporting evidence for refund
• Copy of Passport
• Payment slip (if possible)

To transfer your test, please fill the respective registered IELTS type postponement form for test cancelled due to lockdown from 29 April to 1 July 2021 below.  

For IELTS on Paper: Click here

For IELTS on Computer: Click here

For IELTS LifeSkills: Click here

For IELTS UKVI: Click here

For further information, please contact us: 

For all affected test dates due to COVID-19, there will be no charges for re-scheduling your IELTS exam date. 

We will try to conduct your exam on the rescheduled exam date. However, if it gets postponed again then we will provide you with the nearest possible date.

In line with Nepal Government directive, our office is currently closed. We will process your refund after our office resumes. For further information, please contact us:

Notice regarding office opening dates will be published on our website and Facebook page. Please stay updated

You will receive your speaking test details five days before your Listening, Reading and Writing test date in the email address you provided during registration.

Yes. For all affected test dates due to COVID-19, there will be no charges for refund/ re-scheduling of IELTS exam date.

We will send you SMS regarding the result distribution date and time to collect the hardcopy of your Test Report Form once our office opens. You can request your result here:  

However, if you require your test report form (TRF) number for university application purpose, we kindly request you to email us at general.enquiry@britishcouncil.org . 

You will receive email communication regarding your test five days prior and SMS two days prior to the test date. 

When the current situation improves and testing is possible again, we will be able to offer IELTS on Computer first to our customers. Paper-based test will resume slightly later. For the next available test dates please click here.

Yes.You will receive email communication regarding your test five days prior and SMS two days prior to the test date.

The format is the same. Listening section of IELTS on Computer gives you 3 minutes review time at the end of the Listening section and 30 seconds review time in between the different parts of the listening section. There is a timer on the screen which makes it quite easy to stay within the time frame. You get a paper to make rough notes as well. You have an option to zoom-in and zoom-out the text to view the screen at ease and not give strain to your eye. You can move to different parts of each sections. You do not need to count the words as there is an auto count feature. Also, there is a note-making and highlight feature in the reading section. Nevertheless, speaking remains face-to-face like IELTS on paper.

We will be able to conduct the exams as soon as the current situation improves, and the Nepal Government permits us to do so. However, when the current situation improves, and testing is possible again we will be able to offer IELTS on Computer first to our customers. IELTS on Paper will resume slightly later. For the next available test dates please visit the following links.

IELTS on Paper 

IELTS on Computer 

Yes, you can request a refund. For further information, please contact us:

No.  Please refer to the current payment options. 

Option 1: You can visit any Nabil Bank's branches near to you or Standard Chartered Bank, Lazimpat to make your IELTS payment.

Option 2: You can make your payment at the cash counter of British Council in Lainchaur (Opening hours: 9:00 AM to 3:00 PM, Monday to Friday). Note Currently unavailable due to COVID-19 and Nepal Government directives. 

You may contact your consultancy and request them to forward the transfer request or you may directly contact us: https://www.britishcouncil.org.np/contact

For the next available test dates please visit the following links.

IELTS on Paper 

IELTS on Computer

No. You can check your online result on the 13th day from your test date here.  We will send you SMS and email communication regarding your scheduled time to collect hardcopy of your TRF once our office opens.

No, we can’t. Test cancellation email was sent to individual test takers or their agents. Please forward the email communication you or your agent received from the British Council to your registered email address. 

You can prepare for your IELTS test with a range of free online resources from the British Council available here: 

 You can also access IELTS on Computer familiarisation test here : 

 and IELTS on Computer video tutorials here: