Refunds and transfer policy

Refunds

We are able to refund your examination fee for medical reasons only.

If this is the case, you must provide a medical certificate from a qualified medical practitioner (with NMC no) your timetable and a completed Request for Refund Form to support your request. 

The request and supporting documents must be submitted to the British Council within five weeks of the date of the written exams and you will receive a refund of 100% of the fee.

Fees cannot be transferred to a later exam period or from one level of examination to another.

Refunds are only given if you miss the entire exam (all papers).

Other changes

The date and the venue of the examination centre cannot be changed.