We are able to refund your examination fee for medical reasons only.
The request and supporting documents must be submitted to the British Council within five weeks of the date of the written exams and you will receive a refund of 100% of the fee.
Fees cannot be transferred to a later exam period or from one level of examination to another.
Refunds are only given if you miss the entire exam (all papers).
The date and the venue of the examination centre cannot be changed.